Your first choice for quality footwear and accessories in the Southern Highlands.

For more information, contact Nina Leon's Shoe Boutique on 4861-2571.
Unhappy Review
Posted by Sue Page on July 16, 2007
Sadly mine is not a good review. I have purchased many shoes at Nina Leon's Boutique but the only time I actually encountered the owner of Nina Leon's Shoe Boutique was last week and I found him to be quite unaccommodating and actually untruthful about his 1/2 price sale. He refused to hold a pair of shoes for me for 3 days when I offered to leave $100 holding deposit (the shoes cost $325 which is a third) as he said he was returning all his winter stock to Melbourne in the next day or so. Even if I never returned to collect the shoes, he would have made $100 and still been able to sell the shoes. However I returned 5 days later to find that the sale was still on he had not sent any stock to Melbourne. I purchased the shoes elsewhere for a cheaper price and will not be shopping in his store in the future. I found him to have a pompous and arrogant attitude and quite frankly, after all, he is only a shoes salesman for goodness sakes and a bad one at that!
Service?
Posted by Richard Williams on November 1, 2007
Tried to buy some shoes for my girlfriend, the owner is arrogant and rude. Would not recommend this store to anyone.
Great shoes... Fantastic service
Posted by Joyce on November 2, 2007
I have bought many shoes at not only the Bowral Nina Leon's but also at their Sydney stores, their range and service has always been faultless.
Terrific value, thanks!
Posted by Adrian Selnik on November 14, 2007
I am very appreciative of your help and delighted with the prices I paid for the shoes I have bought for my wife. We were in Milan in February and we would have paid almost twice the price we paid in your Bowral store. Thank you again.
Sale Time
Posted by Erin Moore on June 15, 2008
I have shopped at Nina Leon and been assisted quite helpfully by the owner,I have always found him to be both truthful and pleasant. I also work in retail so I can understand how difficult it is to deal with people who think they are the exception to every rule. I believe I was in the store the day Sue Page had her altercation with the owner, I personally do not know how he remained so calm in the face of such arrogant abuse. All that and this? For a pair of half price shoes?
Manager of St Ives Store Obliging
Posted by Jo-anne on October 28, 2008
I have never shopped at the Mittagong store, however looked at this website hoping to see shoe designs online. I have always shopped at the St Ives Store of Nina Leon and can not praise highly enough how attentive, pleasant and the fabulous service I have received from the Manager there. You get what you pay for and I have always found that their shoes last twice as long as any I have purchased elsewhere.
Very good customer service
Posted by Winnie on August 28, 2009
Reading these reviews I am rather surprised at the negative. Firstly I live in St Ives so I am aware of that store, I have purchased many pairs of shoes from there and on many occassions I have been served by the owner, I think his name is Paul. I find him very helpful and I always leave the store happy with my purchases. I visited his Bowral store a few weeks ago and who do I find behind the counter..the owner once again. I was very impressed with the sale items.
Rude and Unfriendly Customer Service
Posted by Anonymous User on November 30, 2010
I was in Bowral over the weekend. I was looking for some shoes and found Nina Leon's. Unfortunately I was served by a pompous arrogant salesman that thought he was better than slice bread and all he wanted to do was make the sale. In future he should think about the power of the customer and that if the service is unfriendly the customer will not return and make that big sale. I will take my spending power elsewhere - I am sure it will be appreciated elsewhere. My complaint is valid so please do not delete. People have the right to know. 27 November 2010
HAPPY CUSTOMER FROM SYDNEY
Posted by Anonymous User on March 18, 2011
I have purchased 4 pairs of shoes since Oct 2010 from the Bowral Store. The quality is excellent. Each Time I was served by the owner who was very helpful on all occasions. I am just about to take another trip there to have a look for boots for winter. On the last trip in November 2010 the owner directed my husband and I to his Mens Store around the corner. Again the lady assistant there was very helpful - we purchased 3 items there. Quality was great. My husband purchased boots - he is fussy and finally found a pair that were comfortable and looked great.
Rude and Pompous customer service.
Posted by Anonymous User on July 11, 2011
I am a big spender of fine shoes. I was in Bowral over the weekend when I saw Nina Leon's Shoes store. I went in to buy some shoes but the owner was snoooty and rude. I will never go into this store ever again. I will take my spending power elsewere. Do not delete this the consumer/shopper should know what type of service they are getting.
Northbridge Store
Posted by Anonymous User on June 6, 2012
I love this store. Every time I visit, the lady behind the counter is so friendly and helpful. Even when I have tried on 3 pairs of shoes and not bought any at the time, she is still so lovely and welcomes me back each time. I have a suggestion though. Please start a VIP member club: I would like to be notified at sale time.
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